First Level Managers (GrowingSuccess)

A coach-led pathway that builds the routines, confidence, and conversations new managers need.

Pure 1:1 behavioural coaching for leaders. We work on how you show up, the conversations you have, and the impact your behaviour has on your team—nothing else.

Program at a glance

  • Format: Coach-led pathway combining short online lessons with on-the-job application

  • Duration: ~4 months, 5 modules + practical close-out

  • Pacing: Each module runs 2–3 weeks (not strictly fortnightly)

  • Touchpoints: Module kickoff webinar, coach access throughout, group coaching at the end of each module

  • Content: ~47 short videos with quizzes and templates to support practice + workbooks

How a module works

  • Kickoff webinar – focus, context, and what “good” looks like

  • Online lessons – short videos + quick quizzes (just-in-time)

  • On-the-job practice – simple tools (weekly plan, 1:1 agenda, feedback prompts)

  • Coach access – questions and nudges during the module

  • Group coaching (end) – review practice, share wins/blocks, set next steps

Modules at a glance

  • GrowingAwareness – what great managers actually do; seeing patterns, not just problems

  • GrowingYourself – presence, impact, EQ, and habits you can sustain

  • GrowingCompetencies – core routines: planning, meetings, 1:1s, delegation, feedback

  • GrowingTeams – communication, safety with accountability, collaboration

  • GrowingIndividuals – coaching conversations, performance, development plans

  • Practical close-out – consolidate routines; your “model for managing”

What managers build

  • Planning & prioritisation — a weekly plan that actually lands

  • Meeting rhythm — purpose, time discipline, actions, close-out

  • 1:1s & delegation — clear expectations, tracked hand-offs

  • Feedback & coaching — timely conversations, fewer escalations

  • Stakeholder updates — concise, no surprises

  • Personal organisation — making and keeping commitments

“Before GrowingSuccess, I was struggling with team dynamics, structure, and motivation. The program gave me practical tools, coaching, and peer support that helped me lead with more clarity and confidence. It’s had a lasting impact on my role and mindset — not just in my current job, but for my long-term development.”

Damian Gergenti

Tools and support

  • MetaPeople IP (core framework): Each module introduces proprietary tools such as the MetaEquation, Awareness Cycle, ChatMap, and MetaPuzzle, plus other models that broaden perspective and link management actions to real outcomes.

  • Five module-launch webinars: Each of the five core modules begins with a 30-minute live webinar, setting context, explaining key ideas, and clarifying what participants should focus on.

  • Coach access, continuously: Participants can check in with their coach at any time for clarification or support.

  • Accountability & progress: Module progress and completion are closely monitored; if someone falls behind, the coach reconnects to help them re-engage.

  • Coach nudges: Short reminders keep participants aware of where they should be within the module and help them stay connected to the work.

  • Buddy triads: Each participant joins a buddy group of three to share ideas, discuss challenges, and support each other in completing the work.

  • Sponsor alignment (HR / senior leaders): Sponsors receive a brief at the start of each module outlining what’s covered and key questions to ask when checking in with participants. They’re also kept informed of progress and participation throughout the program.

Outcomes you’ll see

  • New managers running reliable routines (plans, meetings, 1:1s, feedback)

  • Cleaner communication, stronger accountability, and fewer escalations

  • Visible behaviour change that continues beyond the program

FAQs

Is this training or coaching?
Both—it’s coach-led but practical and applied. Managers learn in short bursts, then practise on the job with support.

How fixed are the dates?
Each module runs 2–3 weeks, adjusted for operational needs while keeping momentum.

How much time is required?
A short launch webinar, 90–120 minutes of online content per module (split into micro-videos), on-the-job application, and a group coaching session to close.

Is the coach available between sessions?
Yes—participants have direct access to their coach for guidance or clarification throughout the program.

Build confident first-level managers

Coach-led foundations with routines that stick on the job.

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